Toast concierge is very friendly, helpful and responsive. The week before my wedding, they saw the timeline and took the time to call me and make suggestions so that we could make ...everything fit and flow better and I would get the best out of my video package. Our videographer, Daniel was so sweet and worked so well with our photographer. The highlight video was absolute perfection, other than a small caption issue that Daniel fixed immediately when asked. The documentary video I only disliked two things (hence the 4 stars), I wasn’t crazy about the font or editing, and the camera was shaky at parts. Now, I do know that what I was promised was a “cinematic” highlight film, and then a “documentary style” ceremony and reception video. I guess I was expecting a more “cinematic” longer video, but it wasn’t as professional as the highlight video. The edits were rough (jump cuts) and audio was inconsistent. The nicer parts of the highlight video (music overs, drone footage, more flow to the editing) wasn’t present in the longer video. At the end of the day, I love the highlight film, and am so glad that I have that day documented through the longer video. But I guess my expectations of the longer video are different, as a documentary I thought still required a bit more of a production. Overall, it was a great experience with Toast and it was one of the best value packages I could find.